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Free shipping on every order — worldwide

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Shipping policy

Free shipping, everywhere

Every SABR order ships free, to every country we serve. No minimum, no threshold, no surprise charge at checkout. The price you see on the product is the price you pay, plus tax.

Processing

Orders are packed and shipped within 1–2 business days, Monday to Friday, excluding statutory holidays. Orders placed on a weekend go out the following Monday or Tuesday. You'll get an email with a tracking number the moment your parcel leaves us.

Free local delivery — within 30 km of Montréal

If your address is within 30 km of our fulfilment location, Local Delivery appears automatically at checkout. Local deliveries are completed within 1–2 business days after processing, and you'll get a confirmation email when your order is out for delivery.

How long it takes

Destination Service Estimated transit
Canada Standard Shipping 3–7 business days
United States Standard Shipping 5–10 business days
Europe Standard International 7–14 business days
Africa Standard International 10–20 business days
Asia-Pacific and Middle East Standard International 10–20 business days
Everywhere else Standard International Varies by destination

Transit estimates start the day the parcel ships, not the day you order, and exclude customs delays. Remote and northern postal codes can take longer.

Duties and taxes on international orders

Shipping is free, but orders sent outside Canada may still be charged import duties, taxes or brokerage fees by the destination country. These are set by your government, not by us. They are not included in your order total and are the responsibility of the recipient.

If you refuse a parcel because of these fees, the order is treated as a customer-initiated return: we refund the product value once the parcel comes back to us, minus any return charges billed to us by the carrier.

Tracking your order

Every order ships with tracking. Use the tracking number in your shipping confirmation email, or the Tracking page on this site. Tracking can take up to 24 hours to show its first scan after you receive the number — that's normal.

Lost, delayed or damaged in transit

Once your parcel is accepted by the carrier, it is in the carrier's hands. If tracking stalls for more than 7 business days, or the parcel arrives damaged, email contact@thesabrapparel.com and we will open a claim with the carrier on your behalf and follow it to a resolution.

We are not able to reimburse parcels marked delivered by the carrier but reported missing at the address. Check with neighbours and your building's mailroom first, then contact the carrier directly.

Wrong or incomplete address

Please double-check your address at checkout. Parcels returned to us as undeliverable can be reshipped free of charge, but please write to us as soon as you notice the error.

Countries we can't reach

A small number of destinations are unavailable at checkout because of carrier or sanctions restrictions. If your country isn't accepted, email us and we'll tell you honestly whether we can get a parcel to you.

Questions

Sabr Apparel — contact@thesabrapparel.com